New business owners often launch companies thinking they can manage all tasks themselves for a while. However, it soon becomes evident that trying to grow a company, hire and manage employees, and make sure they get paid on time is overwhelming for one person to manage. Not having enough funds to hire an employee for payroll processing is another common issue.
When it comes to paying employees, the simplest way for small business owners to reduce their stress level is to outsource the work to payroll service providers. However, choosing whom to trust with a small business payroll isn’t always an easy decision.
Perhaps you find yourself in this position right now. Should you go with a large, well-known payroll provider like ADP or a small, local company like ASAP Payroll that can provide a higher level of personalized service? We explore that question in this blog.
Overview of ASAP Payroll and ADP
Certified Payroll Professional (CPP) Tom Masengale launched ASAP Payroll 34 years ago after helping a friend with the startup phase of his business. That friend became ASAP Payroll’s first client, and today we serve hundreds of clients ranging from one-person startups to businesses that employ hundreds of people.
ASAP Payroll offers dozens of HR and payroll processing services to our loyal clients. Our top-level service categories include:
- HCM & HR Management
- Hiring & Onboarding
- Payroll
- Timekeeping
We have expanded our services significantly over the years, and now offer everything from background checks to Affordable Care Act (ACA) compliance. One thing that hasn’t changed over the years is our focus on building relationships with our clients and offering them personalized service based on what we know about them and their business.
History of ADP
ADP is one of the oldest and largest payroll service providers in the country, having launched the business more than 70 years ago. With clients all over the world, ADP describes itself as an organization that offers cloud-based HR & HCM solutions. More than one million clients currently work with ADP. The company offers the following four client packages:
- Essential Payroll
- Enhanced Payroll
- Complete Payroll & HR
- HR Pro Payroll & HR
The most basic package offers just payroll services, and clients can convert to a more robust membership level that offers complete HR services as their companies grow. ADP currently employs more than 60,000 people around the world.
Pros and Cons of ASAP Payroll
All payroll service providers have potential pros and cons to consider, and our company is no different. When you work with ASAP Payroll, you can expect personalized service, local expertise, and simple, cost-effective pricing to help you choose the right payroll and HR services for your growing business.
ASAP Payroll also offers a resource library on our website, complete with more than a dozen useful guides you can download. You can find new hire forms for businesses in Illinois, Indiana, Kentucky, and Ohio as well. We are always open and responsive to your questions, so feel free to reach out at any time. Although we are a much smaller company than ADP, we feel that our local expertise and personalized service to clients more than makes up for it.
Potential Drawbacks
Due to our smaller size, ASAP Payroll isn’t always the first to introduce new technology and may not have as many resources available as larger payroll service providers. Knowing your company’s HR and payroll needs before choosing a provider will help you make the best decision.
Pros and Cons of ADP
The large presence and long history of ADP can be an advantage if you’re concerned about brand recognition when selecting payroll service providers. ADP is likely to be one of the first HR and payroll service providers to invest in and introduce new technology that can make your life easier as a small business owner. You may also find that they offer more services. However, this usually isn’t an issue until companies grow quite large.
Downsides of ADP to Consider
Being so large and offering so many services is convenient for clients, but it can come at the expense of quality customer service. Small business owners, especially those who have launched a company for the first time, may find the complex pricing structures overwhelming. The lack of individual attention due to the sheer size of the organization can also be a deterrent.
Why Choose ASAP Payroll
Starting and operating a small business is exciting yet stressful. Unfortunately, dealing with a large international and impersonal HR and payroll provider may only add to the stress. As a client of ASAP Payroll, you always receive local, dedicated, and personalized service. We invite you to experience the difference for yourself by requesting a free quote from ASAP Payroll. Our team looks forward to learning more about your company and how we can help.
